Faster, more affordable, and completely confidential — NZDRC is New Zealand's leading independent provider of private commercial dispute resolution, and proudly part of The ADR Centre Group.
We'll respond within one working day with options tailored to your dispute.
All enquiries are confidential. No fees to contact us.
Whatever the dispute — commercial, corporate, property, IP, IT, or insurance — NZDRC has the experienced specialists and the right process to resolve it.
Commercial lease disputes, rent reviews, cross-lease issues, body-corporate issues, and other property-related conflicts. Fixed-fee arbitration available for rent review disputes.
Government-approved scheme for grocery suppliers or wholesale customers of the large retailers, dealing with disputes under the Grocery Supply Code or wholesale terms. Claims up to $5M. Process funded by the retailers — not you.
Contract disputes and complex B2B disputes. Private arbitration and mediation — confidential and faster than court.
Quick, cost-effective resolution of disputes over the rights to use a domain name. Get certainty quickly and get back to business. (Note: decisions are published).
Shareholder disputes, governance conflicts, and company operation disagreements — resolved with the discretion your business demands.
Intellectual property disputes, IT project conflicts, and insurance claims — handled by specialists with deep subject-matter expertise.
If you're a grocery supplier dealing with a dispute under the Grocery Supply Code, or a wholesale customer dealing with a dispute under the wholesale terms of the GICA, the government has created an independent scheme — and NZDRC administers it.
The scheme is approved by the Minister of Commerce and administered by NZDRC.
The regulated grocery retailers fund the scheme. Suppliers and wholesalers access it at no cost (except their own legal costs), subject to any orders of the adjudicator e.g. for bad faith behaviour or ‘lack of substantial merit’, or on withdrawal.
Mediation and adjudication available for disputes up to $5M under the Grocery Supply Code or wholesale terms.
Find out if your dispute is eligible. Complete the form and our team will be in touch.
NZDRC's processes are designed to be confidential, proportionate, efficient, and effective — with full administrative support throughout.
Reach out via the form or phone. Our Registry team will advise confidentially on the best process for your dispute.
An appropriate specialist is appointed immediately — impartial, experienced, and sector-matched.
Structured proceedings under NZDRC rules — with full administrative support from our team.
A binding, enforceable decision or mediation agreement — in weeks, not months. Confidential throughout.
Clients consistently tell us they felt heard, the process was faster and cheaper than they expected, and they'd recommend us to others.
Clients tell us that keeping their dispute private — away from public courts — was important to them. Many have come back to us again, and regularly refer others who need a trusted, confidential way to resolve commercial disputes.
Contact our Registry team today. Whatever your dispute — commercial, corporate, property, grocery, domain name, IP, IT or insurance — we have the process and the people to help.